![]() Repeating motions that may include the wrists, hands , and/or fingers.Search job openings, see if they fit - company salaries, reviews, and more posted by Quest Diagnostics employees. Previous medical or clinical laboratory background preferred. 86 Quest Diagnostics Customer Service jobs. One (1) to two (2) years of customer service and/or related health care experience preferred. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. Perform other duties as assigned to meet the business needs or customer requirements.Escalate issues as appropriate to keep supervisor informed of client concerns, problems or deviations from established procedures.Follow through in a timely manner to resolve all issues and concerns.Report laboratory results to clients and patients using established protocols.Complete all required documentation associated with the handling of calls and maintain complete and accurate records.Troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.Use proper telephone etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously. 401(k) Plan – Company match dollar-for-dollar up to 5%Īnswers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. 10 Quest Diagnostics Customer Service jobs in Lombard. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Quest Diagnostics got great votes and rated 5 from customers. Successful candidates may be eligible to receive annual performance bonus compensation. Throughout our network of hospitals, primary care health centers, research centers, labs. Market and organizational factors are also considered. Search job openings, see if they fit - company salaries, reviews, and more posted by Quest Diagnostics employees. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Customer Service Representative I - Denver, CO - Monday - Friday 8:00am-5:00pm
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